Privacy Policy
1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy set out below.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information on the responsible party” in this privacy policy.
How do we collect your data?
Your data is collected when you provide it to us. This may include, for example, data that you enter in a contact form.
Other data is collected automatically or after your consent when you visit the website by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the data transmitted will also be processed for contract offers, orders or other requests.
What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time about this and other questions on the subject of data protection.
Analysis Tools and Third-Party Tools
When you visit this website, your surfing behaviour may be statistically evaluated. This is done mainly with so-called analysis programmes. You will find detailed information on these analysis programmes in the following privacy policy.
2. Hosting
We host the contents of our website with the following provider:
Strato
The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany (hereinafter “Strato”). When you visit our website, Strato collects various log files including your IP addresses.
For more information, please refer to Strato’s privacy policy: https://www.strato.de/datenschutz/.
The use of Strato is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable presentation of our website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device. Consent can be revoked at any time.
Data Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the above service. This is a contract required under data protection law that ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Information and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission on the internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
Information on the Responsible Party
The party responsible for data processing on this website is:
PixelEdge GmbH
Calenberger Esplanade 7
30169 Hannover, Germany
Phone: +49 151 44918843
Email: info@pixel-edge.de
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Storage Period
Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons no longer apply.
General Information on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed in accordance with Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device, data processing is also carried out on the basis of § 25(1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary for the fulfilment of a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal basis in each case is informed in the following paragraphs of this privacy policy.
Recipients of Personal Data
In the course of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR or if another legal basis permits the disclosure. When using data processors, we only pass on personal data of our customers on the basis of a valid data processing agreement.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to object at any time to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. You can find the respective legal basis on which a processing is based in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the assertion, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21(2) GDPR).
Right to Lodge a Complaint with the Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
Information, Correction and Deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time about this and other questions on the subject of personal data.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time about this. The right to restriction of processing exists in the following cases: (1) If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data. (2) If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of deletion. (3) If we no longer need your personal data but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion. (4) If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Objection to Promotional Emails
The use of contact data published within the framework of the imprint obligation for the transmission of unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
4. Data Collection on This Website
Cookies
Our website uses so-called “cookies”. Cookies are small data packets and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.
Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites.
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them. Other cookies may be used to evaluate user behaviour or for advertising purposes. Necessary cookies are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is specified. If consent to the storage of cookies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies in certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Which cookies and services are used on this website can be found in this privacy policy.
Contact Form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Enquiry by E-mail, Telephone or Fax
If you contact us by e-mail, telephone or fax, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. The processing is based on Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on our legitimate interest (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR). Mandatory statutory provisions – in particular retention periods – remain unaffected.
5. Newsletter
Newsletter Data
If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.
The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after unsubscription or when the purpose no longer applies. Data stored for other purposes remains unaffected. After you have unsubscribed from the newsletter distribution list, your e-mail address may be stored in a blacklist by us or the newsletter service provider if this is necessary to prevent future mailings. You can object to the storage if your interests outweigh our legitimate interest.
HubSpot
We use services provided by HubSpot for newsletter sign-ups, contact forms and the booking of appointments (e.g. demo appointments, meetings). The provider is HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA. HubSpot has offices in the EU (including HubSpot Ireland Limited, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland).
When you sign up for the newsletter via a HubSpot form embedded on our website, fill in a contact form or book an appointment, the data you enter (e.g. e-mail address, name, message, selected time slot) is transmitted to HubSpot and processed there. HubSpot stores this data on our behalf and uses it for sending newsletters, assigning enquiries and conducting appointment bookings. Processing is based on your consent (Art. 6(1)(a) GDPR) or on the performance of pre-contractual measures or contracts (Art. 6(1)(b) GDPR).
Data may also be processed in the USA. HubSpot is certified under the EU-U.S. Data Privacy Framework; an adequate level of data protection exists for transfers to the USA. For more information on data processing by HubSpot, please see HubSpot’s privacy policy: https://legal.hubspot.com/privacy-policy.
We have concluded a data processing agreement (DPA) with HubSpot.
6. Plugins and Tools
Google Fonts (Local Hosting)
This site uses so-called Google Fonts for the uniform display of fonts, provided by Google. The Google Fonts are installed locally. A connection to Google servers does not take place.
For more information on Google Fonts, see https://developers.google.com/fonts/faq and Google’s privacy policy: https://policies.google.com/privacy?hl=en.
7. Data Processing by Third Parties and in Third Countries (USA)
We use third-party solutions for our internal organisation, communication and hosting of services. When you contact us or use our services, your personal data is processed on these providers’ systems. We have concluded data processing agreements (DPA) with all of the providers mentioned below. This ensures that your data is only processed in accordance with our instructions and in compliance with the GDPR.
Microsoft 365 / Microsoft OneDrive
We use the Microsoft 365 service of Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland (parent company: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA) for internal organisation, e-mail and for storing and collaboratively editing documents. When you contact us by e-mail or contact form, your data (e.g. name, e-mail address, content of the enquiry) is processed on Microsoft’s servers as part of our Microsoft 365 account. Internal documents that may relate to customer projects are also stored on Microsoft OneDrive. Use is based on our legitimate interest in efficient and secure internal administration (Art. 6(1)(f) GDPR) and for the initiation and performance of contracts (Art. 6(1)(b) GDPR). When using Microsoft services, the transfer of data to Microsoft Corp. servers in the USA cannot be ruled out. The data transfer to the USA is based on the EU Commission’s adequacy decision (EU-U.S. Data Privacy Framework). Microsoft Corp. is certified under the EU-U.S. Data Privacy Framework. For more information, see Microsoft’s privacy policy: https://privacy.microsoft.com/en-gb/privacystatement.
Amazon Web Services (AWS)
We use the cloud infrastructure of Amazon Web Services (AWS) for hosting our “Edge.Count” platform and associated databases. The provider is Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg (parent company: Amazon.com, Inc., USA). The use of AWS is based on our legitimate interest in secure, scalable and reliable provision of our services (Art. 6(1)(f) GDPR) and for the performance of contracts with our customers (Art. 6(1)(b) GDPR). We have configured our server instances so that data processing takes place exclusively in data centres within the EU (Frankfurt region). Transfer of data to the USA cannot be completely ruled out in the context of administrative access or the use of global AWS services. The data transfer to the USA is based on the EU-U.S. Data Privacy Framework. For more information, see the AWS privacy policy: https://aws.amazon.com/privacy/.
Online Meetings via Microsoft Teams
We use the Microsoft Teams service, which is part of Microsoft 365, for conducting online meetings, video conferences and webinars. The provider is also Microsoft Ireland Operations Limited. When you participate in an online meeting, various categories of data are processed. The scope depends on what information you provide before or during participation. This includes in particular: user information (display name, e-mail address, profile picture), meeting metadata (topic, description, participants’ IP addresses, device information), and text, audio and video data (chat content, microphone and camera data if you share them). If we record online meetings, we will inform you in advance and, where required, obtain your consent. Processing is necessary for the performance of a contract with you (e.g. for project meetings) or for contract initiation (Art. 6(1)(b) GDPR), or otherwise on the basis of our legitimate interest in the efficient conduct of online meetings (Art. 6(1)(f) GDPR). For information on data transfer to the USA and Microsoft’s privacy policy, see the section on Microsoft 365 above.
Source: https://www.e-recht24.de